Toyota Australia

Client: Toyota Australia

A new catering strategy supports the consolidation of Toyota Australia’s national business functions into their Melbourne Corporate Headquarters (CHQ)


The Project

Relocation of business functions to the new CHQ was the first stage in a significant business transition for Toyota Australia, a process that involved capital works to provide accommodation for the consolidated business functions. Toyota engaged The Maytrix Group to review the catering offer and current model of delivery at CHQ and inform the design and planning of staff and guest catering facilities. Refurbishment of these facilities was undertaken to support the relocation of business functions to CHQ.

The project was undertaken in two stages  – development of a Catering Model, and catering facilities planning and design. Toyota’s aspiration for the new distribution centre was to facilitate more efficient methods of working while providing an enhanced user and employee experience.

Our Role

The catering and facilities planning and design model developed for Toyota Australia encompassed menu engineering and volume planning to inform counter line design, a Functional Design Brief for catering areas, sketch designs for the new café, and general optimisation of kitchen equipment, storage areas and facilities to ensure cost effective function operations. Development of the model was informed by a situational analysis of the current operating model, benchmarking of service delivery and demand for catering services.

The Maytrix Group developed recommendations to enable Toyota Australia to incorporate an internal catering operation into its structure to fulfil the needs and requirements of all staff and users of its CHQ facility.

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